THE LEGAL STUFF
JOMOproperty
We've tried to keep our legal documents as clear and concise as possible.
We believe legal documents should be clear, concise and easy to understand.
Here you'll find the policies that govern your use of JOMOproperty.Choose a document below:
PRIVACY POLICYEffective Date: 06/09/261. Introduction
JOMOproperty Pty Ltd (ABN 80701675649), trading as JOMOproperty ("JOMOproperty", "we", "our", or "us"), is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using the JOMOproperty application and website.
By creating an account or using JOMOproperty, you agree to the collection and use of information as described in this Privacy Policy.2. Information We Collect
Account Information
When you create an account, we collect information necessary to authenticate and manage your account, including:
• Email address
• Authentication provider (Email, Google or Apple Sign In)
JOMOproperty does not require your name as part of normal account registration.When using the application, you may choose to provide information about apartments you are interested in, including:• Property address
• Apartment characteristics
• Saved price estimates
• Sale outcomes
• User-entered pricing informationThis information is used to generate indicative pricing guidance and improve your experience within the application.Purchase and Entitlement Information
If you purchase Premium access, we may receive and store information necessary to recognise and manage your Premium entitlement, including:• Premium plan or product purchased
• Purchase and entitlement status
• Entitlement start and expiry information
• Information required to associate the purchase with your JOMOproperty accountPayments are processed by Apple or Google. JOMOproperty does not directly collect or store your payment card details.Support Requests
If you contact JOMOproperty or submit a support request, we may collect:
• Your name
• Your email address
• Details relating to your enquiry or issue
This information is used only to investigate and respond to your request.3. How We Use Your Information
We use the information we collect to:
• Provide indicative apartment pricing guidance
• Save and manage your property history
• Improve our pricing models
• Recognise and manage Premium access
• Maintain account security
• Respond to support requests
• Improve the performance and reliability of JOMOproperty4. Anonymous Market Contributions
JOMOproperty allows users to voluntarily submit property sale outcomes to improve future valuation accuracy.
Where a user deletes their account:
• Personal account information is permanently removed.
• Saved properties are permanently removed.
• User entitlement information is permanently removed.
Previously submitted market evidence may be retained in an anonymised form for the purpose of improving our pricing models. This retained information cannot reasonably identify an individual user.5. Third-Party Services
JOMOproperty relies on trusted third-party providers, including:
• Supabase (authentication, database and hosting services)
• Google Sign-In
• Sign in with Apple
• RevenueCat (purchase and Premium entitlement management)
• Google Play Billing
• Apple In-App Purchases
These providers may process information necessary to provide their respective services and maintain their own privacy policies governing their handling of information.6. Account Deletion
Users may permanently delete their account from within the JOMOproperty application.
Deleting an account permanently removes:
• Profile information
• Saved properties
• User entitlements
Anonymous market contribution data may be retained as described in Section 4.
Account deletion cannot be reversed.Deleting your JOMOproperty account does not automatically cancel an active subscription managed through Apple or Google. Users with an active auto-renewing subscription should cancel it through the relevant application marketplace if they do not want future renewal charges.7. Data Security
JOMOproperty uses reasonable technical and organisational measures to protect user information, including encrypted authentication and secure cloud infrastructure (including Row Level Security within our database).
While we take reasonable steps to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any significant changes will be reflected by updating the "Effective Date" at the top of this document.9. Contact
If you have any questions regarding this Privacy Policy, please contact:
JOMOproperty Support
Email: [email protected]
TERMS OF USEEffective Date: 06/09/261. Introduction
These Terms of Use ("Terms") govern your access to and use of the JOMOproperty mobile application and related services ("JOMOproperty" or the "Service").JOMOproperty is operated by JOMOPROPERTY PTY LTD (ABN 80701675649), an Australian proprietary limited company registered in Victoria, Australia.In these Terms, "we", "us" and "our" refer to JOMOPROPERTY PTY LTD.By accessing or using JOMOproperty, you agree to these Terms. If you do not agree to these Terms, you must not use the Service.2. Purpose of the Application
JOMOproperty is a property decision-support tool designed to help users assess apartment pricing and understand factors that may influence the price of a property.The Service uses property information, market data and statistical modelling to generate indicative pricing guidance and related information.JOMOproperty does not provide a professional property valuation, appraisal or assessment by a licensed or registered property professional.Outputs generated by JOMOproperty are estimates only and should not be interpreted as determining the market value of a property.3. No Financial or Professional Advice
JOMOproperty provides general information and pricing guidance only.Information provided through the Service:
• is for informational and educational purposes only;
• is not financial or investment advice;
• is not legal advice;
• is not a professional property valuation or appraisal; and
• should not be relied upon as a substitute for independent professional advice.Users should consider obtaining appropriate independent professional advice before making significant financial or property purchasing decisions.4. User Responsibilities
You agree to:
• provide accurate information where possible;
• use the application lawfully;
• maintain the security of your account;
• refrain from attempting to interfere with or misuse the service.You must not:
• reverse engineer the application;
• attempt unauthorised access to systems;
• copy or redistribute proprietary content without permission.5. Intellectual Property
All intellectual property relating to JOMOproperty, including but not limited to:
• application design;
• valuation methodology;
• branding;
• trademarks;
• logos;
• software;
remains the exclusive property of JOMOPROPERTY PTY LTD unless otherwise stated.
"JOMOproperty" and the "winking key" logo are trademarks of JOMOPROPERTY PTY LTD.6. Availability
We aim to provide a reliable service but do not guarantee uninterrupted availability.
Features may be modified, suspended or discontinued where reasonably necessary.
Where a user has paid for Premium access, we will take reasonable steps to ensure that changes to the service do not unfairly deprive the user of the Premium access they have purchased, subject to applicable law and the policies of the relevant application marketplace.7. Free and Premium Access
JOMOproperty may provide both free and paid access to the application.
The free version of JOMOproperty currently allows users to save up to four properties.
Premium access provides an increased saved-property allowance, currently allowing unlimited saved properties for the duration of the user's Premium entitlement.
The features and limits applying to each plan are displayed within the application and may be updated from time to time.8. Premium Purchases
Premium access may be purchased through the Apple App Store or Google Play.
JOMOproperty currently offers:
• Monthly Premium — an automatically renewing monthly subscription;
• 3-Month Premium — a fixed three-month Premium access period that does not automatically renew; and
• 12-Month Premium — a fixed twelve-month Premium access period that does not automatically renew.The price applicable to a purchase is the price displayed to the user by the Apple App Store or Google Play at the time of purchase.
Prices may vary by platform, country, currency, tax requirements or changes made through the relevant application marketplace.Payment is processed by the Apple App Store or Google Play using the payment method associated with the user's relevant store account. JOMOPROPERTY PTY LTD does not directly collect or store users' payment card details.9. Monthly Subscription and Automatic Renewal
Monthly Premium is an auto-renewing subscription.
Unless cancelled, the subscription will automatically renew at the end of each monthly billing period and the user's Apple App Store or Google Play account will be charged the applicable subscription price.Users can manage or cancel their Monthly Premium subscription through their Apple App Store or Google Play subscription settings. JOMOproperty also provides access to subscription management from within the application.Cancellation prevents future automatic renewals. Unless otherwise determined by the relevant application marketplace or required by applicable law, Premium access will ordinarily remain available until the end of the billing period already paid for.Any changes to subscription pricing will be handled in accordance with the rules and notification requirements of the relevant application marketplace.10. Fixed-Term Premium Access
3-Month Premium and 12-Month Premium are fixed-term purchases and do not automatically renew.Premium access remains available for the applicable access period associated with the purchase, subject to these Terms and the policies of the relevant application marketplace.
At the end of the purchased period, Premium access will expire unless the user makes another eligible Premium purchase.Expiry of Premium access does not, by itself, delete saved property records from the user's account. However, the user will again be subject to the saved-property limit applying to the free version and may be unable to save additional properties while their account exceeds that limit.11. Purchase Restoration and Account Access
JOMOproperty may provide functionality to restore eligible purchases.Purchase restoration and recognition may depend on the Apple or Google account used to make the purchase and the JOMOproperty account associated with the Premium entitlement.
Users should ensure they are signed into the appropriate accounts when attempting to restore a purchase.If a purchase cannot be restored or Premium access is not correctly recognised, users may contact JOMOproperty Support for assistance.12. Refunds
Purchases made through the Apple App Store or Google Play are subject to the payment and refund processes of the relevant application marketplace.Users seeking a refund for an App Store purchase may be required to submit their request directly to Apple. Users seeking a refund for a Google Play purchase may be able to request a refund through Google Play or contact JOMOproperty Support, depending on the circumstances and timing of the request.If Premium access has not been provided or is not functioning as expected following a purchase, users should contact JOMOproperty Support so that we can investigate and, where possible, resolve the issue.Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.13. Account Deletion and Premium Purchases
Users may permanently delete their JOMOproperty account from within the application.
Deleting a JOMOproperty account does not necessarily cancel an active auto-renewing subscription managed by Apple or Google.Users with an active Monthly Premium subscription should cancel the subscription through the relevant Apple App Store or Google Play subscription settings if they do not want future renewal charges.Account deletion permanently removes the user's JOMOproperty account and associated personal property records in accordance with our Privacy Policy and Account Deletion policy.14. Limitation of Liability
While reasonable efforts are made to provide useful and accurate pricing guidance, JOMOproperty does not guarantee the accuracy, completeness or suitability of any estimate, pricing guidance or other information provided through the Service.Property markets are inherently variable. Market conditions, property characteristics, available data and other factors may affect property prices, and actual sale prices may differ from estimates generated by JOMOproperty.Users remain responsible for their own property and financial decisions and should not rely solely on information provided by JOMOproperty when making those decisions.To the maximum extent permitted by law, JOMOPROPERTY PTY LTD is not liable for loss or damage arising from reliance on estimates, pricing guidance or other information provided through the Service.Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.15. TerminationUsers may stop using JOMOproperty at any time.
Users may permanently delete their account from within the application.We reserve the right to suspend or terminate access where these Terms are materially breached or where reasonably necessary to protect the integrity, security or lawful operation of the service.Termination or account deletion does not automatically create an entitlement to a refund and does not affect any rights or remedies available under applicable law.16. Changes to These Terms
We may update these Terms from time to time to reflect changes to JOMOproperty, its Premium services, applicable laws or application marketplace requirements.Where a change materially affects an existing paid entitlement, we will take reasonable steps to provide appropriate notice where required.The Effective Date at the top of these Terms will be updated when changes are made.17. Governing Law
These Terms are governed by the laws of Victoria, Australia.Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria, subject to any rights a consumer may have under applicable law.18. Contact
Questions regarding these Terms may be directed to:
JOMOproperty Support
Email: [email protected]
Account DeletionYou can permanently delete your JOMOproperty account from within the JOMOproperty app by navigating to Profile → Delete Account.If you are unable to access your account, you can request account deletion by contacting JOMOproperty through our [email protected] and requesting your account be deleted.When your account is deleted, your account information and personally associated property data are removed. Anonymised market data previously contributed may be retained where it can no longer be associated with your account.